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We're here to help

If you have questions, we are here to answer them. The best way to get in touch with us is to use the form below or call our Contact Center at 206.398.5500 or 800.334.2489 toll-free, but those aren't the only ways. Review the list below to see what best meets your needs. We look forward to hearing from you.

Official Mailing Address:

Seattle Credit Union
1521 1st Ave S, Ste 500
Seattle, WA 98134

For loan payments and official correspondence.

Contact Center

206.398.5500 or 800.334.2489

Monday through Friday: 8am to 6pm, Saturday: 10am to 2pm

Lost or Stolen Cards

Credit Cards: 855.609.3580 or 540.707.4027 if outside the U.S.
Debit Cards/ATM Cards: 800.472.3272

Card Activation or PIN Change

Credit Cards: 855.609.3580
Debit Card/ATM Cards: 800.992.3808

Online Banking & Technical Support

206.398.5500 or 800.334.2489

You can also send a secure email from within Online Banking by clicking the "Messages" link in the menu bar. Secure messages will be answered within two business days.

To apply for loans or check your application status

Consumer Loans: 855.575.9352
Mortgage & Equity Loans: 206.398.5888

Monday through Friday: 8am to 6pm, Saturday: 10am to 2pm

Received a loan decision that you want to discuss? We're here to talk.

Insurance & Member Benefits

Executive Leadership Team


Contact Form

Please do not include any sensitive information, such as member numbers, account information, or social security numbers.

If you have a message that requires using sensitive information (like travel requests, balance inquiries, or transfers), please send us a message within Online Banking or call us at 206.398.5500.

On-page: General Contact Form with Dropdown

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Por favor llame al 206.398.5594 para comunicarse con nuestros representantes que hablan Español a fin de obtener detalles o si tiene preguntas.