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Inclusion Is Important to Us

Diversity and inclusion are defining characteristics for Seattle Credit Union. We strive to ensure that all of our products, services, and delivery channels are as inclusive as possible so that people of all abilities are able to share in the benefits we provide our members and communities.

Our Commitment To Accessibility

We are committed to meeting the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (Click here to visit: WCAG 2.0 AA Guidelines). The purpose of the WCAG 2.0 AA guidelines is to make web content generally more accessible for people with disabilities and the implementation makes our websites more user-friendly for everyone. While not all elements of our website, mobile app, and online banking portals can be completely compliant due to technological limitations, we are committed to both the letter and spirit of the WCAG 2.0 AA recommendations and continually review our digital channels to make them as accessible as possible and to implement accessibility enhancements as they become available.

Browser And App Updates

To ensure you are getting the best experience on our sites, please continue to upgrade your browser and install any available updates to the mobile app, as they will provide the most recent accessibility improvements.

We Want Your Feedback

If you have any difficulty accessing any Seattle Credit Union locations or delivery channels, including ATMs, branches, websites, mobile apps, etc., please contact us by:

  • Calling us at: 206.398.5500.
  • Messaging us using the form below.
  • Stopping by one of our branch locations.
  • Writing to us at: Seattle Credit Union, 1910 1st Ave S, Seattle, WA 98134.

Third-party Content

Some of the content we provide rely on third-party websites, like Facebook, Twitter, or LinkedIn, which we do not control. Visit those sites to read their accessibility statements and provide feedback to those parties. While third-party sites can provide important enhancements to the Seattle Credit Union experience, we will never provide important information exclusively through those channels.

Content Provided In PDF Format

Some of the information we provide on is in the form of downloadable PDF documents. If you use a screen-reading device, you may be unable to read these documents without the most recent version of Adobe Acrobat Reader installed on your system. Click here to visit the Adobe website for more information regarding the accessibility features of Acrobat Reader.

Accessibility Lead Capture Form

We'd love to hear from you

Please fill out the form below and include any relevant details and feedback for how we can improve the usability and accessibility of the credit union.

Please do not include any sensitive information, such as member numbers, account information, or Social Security numbers.